Scaling Healthcare IT Hiring for Canopii Collaborative
Canopii Collaborative is a healthcare IT consultancy founded by former Epic employees, specializing in interoperability solutions and system implementation for health plans and providers. The company focuses on delivering technology-enabled outcomes that improve data exchange and operational efficiency across healthcare ecosystems.
Client:
Canopii Collaborative
Industry:
Other
Country:
United States
Service:
Recruitment
Background
Healthcare IT consulting operates in a highly specialized environment where both technical expertise and client-facing communication are critical.
As Canopii Collaborative expanded its services, it needed to strengthen its client-facing team to support growing demand from healthcare organizations implementing Epic systems and interoperability solutions.
Challenges
Hiring in healthcare IT consulting requires candidates who can combine industry knowledge with strong communication and relationship management skills.
Canopii Collaborative needed to scale roles that directly interact with clients, which meant candidates had to understand healthcare systems, workflows, and consulting dynamics — not just general account management.
At the same time, the talent pool for professionals with Epic-related experience and consulting background is limited.
Limited pool of candidates with healthcare IT and Epic-related experience
Need for strong client-facing and communication skills
Simultaneous hiring across account management roles
High competition for healthcare consulting talent
Requirement for structured evaluation of both technical understanding and soft skills
Solution
OnHires implemented a recruitment approach tailored to healthcare IT consulting environments.
We started with detailed role calibration sessions to define expectations for both positions. For the Account Coordinator role, focus was placed on operational support and client communication. For the Account Executive role, evaluation emphasized relationship management, consulting mindset, and ability to drive client outcomes.
Targeted sourcing pipelines were built within healthcare IT and consulting talent networks, supported by structured hiring workflows and weekly alignment calls.
Targeted sourcing within healthcare IT and consulting communities
Structured evaluation frameworks combining technical awareness and client skills
Dedicated pipelines for account management roles
Weekly hiring operations for transparency and speed
End-to-end recruitment management
Results
The structured hiring approach enabled Canopii Collaborative to strengthen its client-facing capabilities without slowing down its growth.
By focusing on both technical understanding and communication skills, the company was able to hire candidates who could effectively support healthcare clients and contribute to project success.
This improved internal coordination and enhanced the overall delivery quality of consulting services.
2 key hires successfully completed
51 percent faster time to hire
Improved candidate fit for client-facing roles
Stronger alignment between consulting delivery and client needs
Faster onboarding and integration into project teams
Roles successfully filled:
Account Executive
This case demonstrates how structured recruitment helps healthcare IT consultancies scale client-facing teams in highly specialized environments.
By aligning hiring with both technical and consulting requirements, Canopii Collaborative was able to build a team capable of supporting complex healthcare projects while maintaining high service quality and client satisfaction.
OnHires helped us find the right people for our client-facing team quickly and efficiently. Their structured approach made a noticeable difference in both speed and candidate quality.
CEO
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