How OnHires Helped Solusign Scale Its DocuSign Automation Team

B2B SaaS and automation-focused service companies need specialists who can combine technical implementation skills with strong client-facing delivery capabilities.

As Solusign expanded its DocuSign consulting and automation services, it needed to strengthen both its technical delivery team and its solution management function. The company required professionals who could support integration work, workflow configuration, and client delivery across a range of business use cases.

To support growth efficiently, Solusign needed a structured hiring process that could identify qualified candidates quickly while maintaining a high standard for technical expertise, communication, and execution.

Hiring in DocuSign consulting and workflow automation requires more than general SaaS experience. Companies need candidates who understand technical integrations, business process design, and client delivery in specialized implementation environments.

Solusign needed to hire for two critical roles. The DocuSign Developer and Integration Engineer role required technical expertise in integrations, automation logic, and implementation workflows. The DocuSign Solutions Consultant and Delivery Manager role required strong client communication, solution design capability, and the ability to oversee successful project execution from requirements gathering to delivery.

Because both roles directly influenced service quality and client outcomes, the company needed a recruitment process that could evaluate technical depth, business understanding, and delivery capability with speed and consistency.

OnHires implemented a recruitment strategy tailored to Solusign’s B2B SaaS and automation consulting environment.

We started with role calibration sessions to define key responsibilities, success criteria, and evaluation logic for each position. For the DocuSign Developer and Integration Engineer role, the focus was on technical implementation, system integrations, workflow automation, and problem-solving. For the DocuSign Solutions Consultant and Delivery Manager role, evaluation centered on client communication, solution architecture thinking, requirements management, and the ability to lead delivery workflows effectively.

We then launched targeted sourcing pipelines across SaaS, workflow automation, integration engineering, and solutions consulting talent pools. Structured interview workflows and calibrated scorecards helped create consistency in candidate evaluation, while weekly hiring operations improved stakeholder alignment, accelerated feedback, and reduced process delays.

OnHires managed the hiring process end to end, from sourcing and screening to offer coordination and onboarding support.

The structured recruitment process helped Solusign strengthen both its technical and delivery capabilities while maintaining speed and candidate quality.

By aligning recruitment with the real needs of each role, the company was able to hire specialists who could contribute directly to productized service delivery, client implementation success, and workflow automation quality. This improved hiring consistency, reduced friction in the process, and supported stronger team growth.

The result was a more reliable hiring workflow and a stronger foundation for scaling DocuSign consulting and automation services.

Roles successfully filled:

This case demonstrates how structured recruitment can help B2B SaaS and automation consulting companies scale both technical and client-facing teams more effectively.

By aligning hiring with service delivery needs, technical complexity, and business growth priorities, Solusign was able to build a stronger team capable of supporting high-quality implementations and long-term client success.