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How OnHires helped Sidekick grow its performance marketing team for recovery products

Sidekick develops clinically proven recovery tools designed to support pain relief, mobility improvement, and injury recovery at home. Its product line includes muscle scrapers, balance boards, and other wellness-focused tools used by athletes and individuals dealing with chronic pain or movement limitations.

Client:

Sidekick

Industry:

E-commerce & Retail

Country:

Canada

Service:

Recruitment

Background

Retail brands in health, wellness, and recovery products need strong creative and performance marketing talent to stand out in competitive digital channels.

As Sidekick continued growing its direct-to-consumer product line, it needed to strengthen its marketing team with a Performance Creative Strategist who could help improve campaign outcomes and build stronger ad creative direction. Because success in this category depends on both compelling messaging and measurable acquisition performance, the company needed a structured hiring process that could identify the right candidate quickly without compromising on quality.

Challenges

Hiring for performance creative roles requires more than general marketing experience. Companies need candidates who understand paid acquisition, creative testing, consumer psychology, and how to turn product benefits into high-performing campaign concepts.

Sidekick needed to hire a Performance Creative Strategist who could support growth across paid channels and help improve creative effectiveness for its recovery and wellness product line. This required a candidate with strong performance marketing instincts, strategic thinking, and the ability to connect product value with audience motivations in a competitive retail market.

Because experienced creative strategists with direct-response and eCommerce experience are in high demand, the company needed a recruitment process that could move efficiently while maintaining a clear and structured evaluation framework.

High demand for experienced creative strategists in eCommerce and paid media

Need for a candidate who could connect product benefits with performance-driven campaign ideas

Requirement for strong understanding of creative testing, messaging, and consumer behavior

Competitive hiring market for growth-focused marketing talent

Need for a structured hiring process with clear evaluation criteria

Solution

OnHires implemented a recruitment strategy tailored to Sidekick’s retail environment and performance marketing hiring needs.

We began with role calibration sessions to define the responsibilities, expectations, and success criteria for the Performance Creative Strategist position. The focus was on creative strategy, paid social understanding, performance-oriented messaging, audience insight, and the ability to contribute effectively in a direct-to-consumer product environment.

We then launched a targeted sourcing pipeline across performance marketing, creative strategy, direct-response, and eCommerce talent pools. Structured interview workflows and calibrated scorecards helped standardize candidate evaluation, while weekly hiring operations improved stakeholder alignment, accelerated feedback, and reduced delays throughout the process.

OnHires managed the recruitment process end to end, from sourcing and screening to offer coordination and onboarding support.

Role calibration sessions with tailored hiring criteria for the Performance Creative Strategist role

Targeted sourcing across performance marketing, creative strategy, and eCommerce talent pools

Structured interview workflows for strategy, communication, and role-fit evaluation

Weekly hiring operations to improve speed and transparency

End-to-end recruitment management from sourcing to offer stage

Results

The structured recruitment process helped Sidekick strengthen its growth marketing capabilities while maintaining speed and candidate quality.

By aligning recruitment with the specific needs of the role, the company was able to hire a Performance Creative Strategist who could contribute directly to campaign development, creative testing, and performance improvement. This reduced hiring friction, improved confidence in candidate selection, and supported a stronger marketing foundation for continued retail growth.

The result was a more efficient hiring workflow and better support for scaling customer acquisition in a competitive wellness and recovery category.

1 hire successfully completed

31 percent faster time to hire

Improved first-round pass rates through stronger role calibration

Better candidate fit for a key growth marketing role

Stronger support for creative performance and paid acquisition

Roles successfully filled:

This case demonstrates how structured recruitment can help retail and eCommerce brands hire growth-focused marketing talent more effectively.

By aligning hiring with creative needs, performance goals, and business growth priorities, Sidekick was able to strengthen its team with the right strategic marketing expertise and improve hiring efficiency for a critical role.

OnHires helped us make our hiring process more focused and efficient. Their team understood the kind of creative and performance talent we needed and delivered a strong candidate who matched both our brand and our growth goals.

CEO

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