How OnHires helped Flexify.finance build its commercial and compliance team for cross-border payments growth

Cross-border payment providers grow along two tracks at once: the commercial engine that brings in new merchants and markets, and the legal and compliance backbone that keeps the business operating within an increasingly complex, multi-jurisdiction regulatory environment. Neither track can lag behind the other for long without creating real business risk.

As Flexify.finance expanded its merchant base and geographic coverage, the company needed to strengthen its go-to-market capacity with two business development managers and a brand manager to sharpen its market positioning, while a product owner took ownership of platform roadmap decisions. At the same time, operating a multi-currency, multi-jurisdiction payment gateway meant the legal and compliance function had to scale in step, with a compliance officer, a middle legal counsel, and a senior legal counsel all needed to manage regulatory exposure across the markets Flexify serves.

A DevOps engineer and an HR director rounded out the hiring program, reflecting a company scaling its technical infrastructure and its internal operations simultaneously. OnHires was engaged to run this full slate of searches as one coordinated hiring effort.

Payments is a sector where commercial and legal hiring can't be treated as separate workstreams. Business development managers need enough fluency in payments infrastructure and merchant risk to sell credibly into the sector, while legal counsel candidates need genuine payments or fintech regulatory experience rather than general corporate law backgrounds that don't transfer cleanly to card-network rules, AML requirements, and cross-border compliance regimes.

Sourcing senior and middle legal counsel simultaneously added a layer of complexity: the two roles needed clearly differentiated seniority and scope so candidates weren't competing for the same mandate, and so the eventual reporting structure made sense from day one. Compliance officer candidates, meanwhile, needed to be evaluated not just on regulatory knowledge but on their ability to operate inside a fast-moving payments business without becoming a bottleneck.

On the commercial side, competition for experienced payments BDMs is intense across a crowded fintech hiring market, and strong candidates typically field multiple competing offers within days of entering a process, putting pressure on the speed of the entire pipeline.

OnHires started by calibrating each role against Flexify.finance's actual organizational structure, distinguishing the middle and senior legal counsel mandates clearly before sourcing began, and building a payments-specific technical brief for the DevOps search to reflect the infrastructure demands of a live payment gateway.

Sourcing for the legal and compliance roles prioritized candidates with direct fintech or payments regulatory backgrounds, screened through structured interviews focused on real regulatory scenarios rather than general legal credentials. For the commercial roles, OnHires targeted business development professionals with existing payments-sector networks and relevant merchant-side or PSP experience, moving quickly given the competitive pressure on strong BDM candidates.

Weekly hiring syncs kept all eight searches visible to Flexify.finance's leadership at once, allowing offer decisions to move fast on roles where candidates had competing options, while compensation alignment was handled proactively to avoid late-stage renegotiation.

Flexify.finance completed 9 hires across business development, brand, product, legal, compliance, DevOps, and HR, giving the company a fuller commercial and regulatory foundation to support its cross-border expansion. With middle and senior legal counsel now in place alongside a dedicated compliance officer, the legal function is positioned to keep pace with the company's growing market footprint.

On the commercial side, two business development managers and a brand manager give Flexify.finance more capacity to pursue new merchant relationships and sharpen how the company positions itself in a crowded payments market.

Roles successfully filled:

Payments companies grow commercially and legally at the same time, or they run into risk they aren't staffed to manage. Hiring for both tracks well means evaluating BDM candidates on payments fluency and legal candidates on real regulatory exposure, not treating either as a generic search.

OnHires' coordinated approach gave Flexify.finance a commercial and compliance bench built for the specific complexity of cross-border payments, rather than a set of hires assembled one role at a time.