What is a candidate experience?
A candidate’s experience is a series of interactions between the candidate and a particular company through the hiring process. Any information the candidate receives about the employer’s brand from the company’s employees, its official site, or software systems is part of the candidate experience.
Therefore, the candidate experience includes the following components:
- any message from the company’s candidate tracking system;
- the company’s job adverts read by the candidate, quality of company’s job description;
- online job application;
- information on the company’s official website;
- communication with the company’s representatives;
- interviews;
- notifications about the candidate’s application status;
- the job offer;
- the rejection letter.