We are seeking an experienced and dynamic individual to fill the role of Head of Client Relationship Department. The successful candidate will be responsible for overseeing client relationship management, developing and implementing processes, setting KPIs, automating workflows, creating educational plans, and managing the day-to-day operations of the department. The candidate should have proven management experience in liquidity providers, prime brokers, and enterprise fintech companies.
Our client is a liquidity and technology provider of solutions for the crypto and foreign exchange (FX) industry. The company specializes in the sphere of B2B services and products, catering to a wide range of clients including large licensed brokers, crypto exchanges, crypto brokers, forex brokers, hedge and crypto funds, and professional managers. B2Broker’s advanced base of ready-to-use technical solutions enables brokers to save time and money on consuming infrastructure projects and focus on enlarging their client base and increasing their revenues.