Soft skills are universal personal qualities and skills. Unlike technical or hard skills, these skills are not the knowledge you possess but the behavior you demonstrate in various situations.
Soft skills include any skills that can be classified as personal traits or habits. In my profound conviction, these are, first of all, interpersonal and communication skills. I would call these skills cross-functional, which are required in the modern world, regardless of what profession you belong to.
Strictly speaking, the development of soft skills is not something ultra-modern. Attention was always paid to their development within the framework of classical education. But today, in the era of rapidly developing technologies and new areas of business and production, they are in demand more than ever.
Soft skills are aimed at what will remain stable and in demand in the realities of a quickly changing situation, like cognitive flexibility, the ability to accept the complex structure of the world, find relationships between different industries, and adapt to changing conditions.
My list of some of the most in-demand soft skills in HR looks like this:
- Progressive thinking;
- Openness to new experiences;
- Desire to improve and acquire new knowledge;
- Effective problem solving;
- Work ethics;
- Good teamwork;
- Good ability to negotiate;
- Good ability to resolve conflicts.